Experience

Experience — Abdishakour Jama Abdilahi
Career log

Building the systems behind the mission.

IT and digital operations leader based in Hargeisa, Somaliland — working across infrastructure, web development and digital design, with leadership experience spanning government, private sector and two national election cycles.

Current post Deputy Director of ICT — Ministry of Civil Aviation and Airports Development SINCE 2024
Flight record

Where the work has taken me

A chronological record of roles across ICT leadership, election operations, digital design, and teaching.

2024
—
Present

Deputy Director of ICT Current

Ministry of Civil Aviation and Airports Development

Leading the ministry's ICT function — systems, infrastructure and digital services supporting civil aviation and airport operations — and the technical staff who run them.

2023?
—
Present

IT Officer

SISINGO Organization

Maintaining the organisation's IT systems and hardware; supporting staff day to day.

Nov
2024

IT & Pollwatching Operations

Waddani National Party — Massala Regional Coordination Office

Managed IT infrastructure supporting polling operations and real-time voter turnout and incident reporting. Supervised a call centre coordinating pollwatching teams with regional offices, and delivered technical training to field staff during critical election phases.

2023

Digital Consultant

Transco Holding Somaliland

Advised on digital operations and marketing for the organisation.

2022

Graphic Designer & Web Developer

Renewable Energy Hub Co. (REHUBCO)

Designed visual assets and developed web functionality, balancing aesthetics with usability and performance.

2020
—
2021

Supervisor / HR Assistant

Somaliland National Electoral Commission (SLNEC)

Responsible for polling stations and registration centres across 6 regions — new-voter registration, card replacement and distribution. Managed the SLNEC warehouse in Burao and oversaw a regional voting office, progressing from IT Operator to Supervisor and VRC Chairman.

2019
—
2022
Also, early career
Designer (Remote)Rift Valley ExpressFeb–Jul 2022
Lecturer, Multimedia & E-CommerceAlpha University, BoramaFeb 2022
Multimedia TeacherBET CollegeDec 2021–Jan 2022
IT InternShaqodoon Org. — Awdal Governor's Office2021
Internet Technician / Data EntrySO Gasho2021
Sales RepresentativeTelesom — Xariirad Branch2019
Instrument panel

What I bring to the systems I run

Technical & Design

  • HTML, CSS, JavaScript, PHP, MySQL
  • SQL Server & MS Access
  • Photoshop, Canva, video editing
  • Advanced Excel, SPSS

Operational & Leadership

  • Team leadership, training & mentoring
  • Field operations, logistics & warehousing
  • Report writing & data management
  • Cross-functional coordination

Languages

  • Somali — Native
  • English — Excellent
  • Arabic — Good speaking, excellent written
Education & credentials

Grounded in both theory and practice

2022 – 2024

MA, Project Planning & Management

Jig-Jiga University, Jigjiga, Ethiopia
2018 – 2022

BA, Business Information Technology

Amoud University, Borama, Somaliland · Merit Scholarship, GPA 4.0
IT Troubleshooting · 2021 Digital Marketing · 2023 Graphics Design · 2020 Diploma in IT · 2018 CCTV & Fingerprint Systems · 2020 English Language · 2010